- Introduction
This Privacy Policy describes how personal information is collected, used, disclosed, retained, and protected in connection with services operated by McPhillips Station Casino. The Policy applies to all individuals who interact with McPhillips Station Casino, including registered account holders, visitors to the premises, and users of any digital services provided.
Personal information is handled in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) at the federal level, and any substantially similar provincial legislation that may apply, depending on the jurisdiction in which services are accessed or delivered.
By using the services or providing personal information, you acknowledge that you have read and understood this Privacy Policy.
- Personal Information Collected
McPhillips Station Casino may collect personal information that is necessary to provide services, fulfill legal obligations, and maintain the security and integrity of operations. The categories of personal information that may be collected include, but are not limited to:
Full legal name, date of birth, and details from government-issued identification required for identity verification and age confirmation.
Contact information, including mailing address, telephone number, and email address.
Account credentials and records of account activity, where applicable to registered users.
Transaction and financial records required for compliance with applicable anti-money laundering legislation and regulatory reporting obligations.
Technical data, including IP addresses, browser type, and session information collected through interactions with digital services.
Only personal information that is necessary for the purposes identified in this Policy is collected. Personal information is not collected indiscriminately or beyond what is required to fulfill those purposes.
- Purposes of Collection and Use
Personal information is collected and used for the following purposes:
To verify identity and confirm eligibility to access services, including confirmation that users meet the minimum age requirement under applicable law.
To comply with obligations under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA) and associated regulations, including customer due diligence and identity verification requirements administered by FINTRAC.
To administer accounts, process transactions, and maintain accurate records as required by law and internal policy.
To detect, investigate, and prevent fraudulent activity, unauthorized access, and other conduct that may violate applicable law or internal policies.
To communicate with individuals regarding their accounts, service updates, or matters required by law.
To send marketing communications where the individual has provided explicit prior consent, and only in accordance with applicable anti-spam and privacy legislation. Consent to receive marketing communications may be withdrawn at any time.
To fulfill any other purpose for which consent has been obtained or as otherwise permitted or required by law.
- Legal Basis for Processing
Personal information is collected, used, and disclosed with the knowledge and consent of the individual, except in circumstances where applicable law permits or requires collection, use, or disclosure without consent. Such circumstances may include, but are not limited to, legal proceedings, regulatory investigations, fraud prevention, public safety considerations, or compliance with a court order or statutory obligation.
- Disclosure of Personal Information
McPhillips Station Casino does not sell, trade, or rent personal information to third parties for their independent commercial use. Personal information may be disclosed in the following circumstances:
To third-party service providers engaged to perform functions on behalf of the company, such as identity verification, data processing, or technical support. Such providers are required to handle personal information in a manner consistent with this Policy and applicable law.
To regulatory authorities, law enforcement agencies, or government bodies when required or permitted by law, including disclosures required under the PCMLTFA and FINTRAC regulations.
To legal counsel, auditors, or advisers in connection with legal proceedings, compliance reviews, or corporate transactions, including potential mergers or acquisitions. Where practicable, anonymized or aggregated data may be shared.
To affiliated entities within the same corporate group where necessary for the purposes described in this Policy, subject to equivalent privacy protections.
- Retention of Personal Information
Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law, regulatory requirements, or legitimate business needs such as accounting and audit obligations. When personal information is no longer required, it is securely destroyed or anonymized in accordance with internal data retention procedures.
- Security of Personal Information
Administrative, technical, and physical safeguards are maintained to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures are reviewed and updated as appropriate in response to changes in technology, legal requirements, and operational risk.
Access to personal information is restricted to authorized personnel who require it to perform their duties. All personnel with access to personal information are subject to confidentiality obligations.
- Individual Rights
Individuals whose personal information is held by McPhillips Station Casino have the following rights under applicable Canadian privacy law:
The right to request access to personal information held about them and to receive a copy of that information within a reasonable timeframe.
The right to request correction of personal information that is inaccurate, incomplete, or outdated.
The right to withdraw consent to certain uses or disclosures of personal information, subject to legal and contractual limitations. Withdrawal of consent may affect the ability of the company to provide certain services.
To exercise any of these rights, individuals may submit a written request to the designated privacy contact identified in this Policy. Requests will be addressed within the timeframe required by applicable law.
- Responsible Gaming and Confidentiality
Gambling history and related personal information are treated as sensitive. Such information is handled as confidential and is not disclosed except as required by law, regulatory obligation, or with the individual’s consent. Responsible gaming considerations are incorporated into data practices, and access to support resources is provided as required by applicable regulatory standards.
- Marketing Communications
Marketing communications, including communications related to gambling inducements, credits, or promotional offers, are sent only to individuals who have actively opted in to receive such communications. Individuals may withdraw consent to receive marketing communications at any time by contacting the company through the channels described in this Policy or by following the unsubscribe instructions included in any marketing message.
- Cookies and Digital Tracking
Where digital services are operated by McPhillips Station Casino, cookies or similar tracking technologies may be used to collect technical data for purposes including service functionality, security, and analytics. Users may manage cookie preferences through their browser settings. Certain cookies are necessary for the operation of digital services and cannot be disabled without affecting functionality.
- Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in applicable law, regulatory requirements, or internal practices. The current version of the Policy is the governing version. Individuals are encouraged to review this Policy periodically.
- Contact Information
Questions, concerns, or requests regarding this Privacy Policy or the handling of personal information by McPhillips Station Casino may be directed in writing to the designated privacy officer. Privacy inquiries are addressed in a timely and transparent manner in accordance with obligations under applicable Canadian privacy legislation.